Introduction

Your IT-organisation is setup, but it is not running optimally, however this is necessary for efficient business operations. However the complexity is causing you not to know how to improve the situation, what is actually the problem? To provide this insight we focus on your IT performance, the availability and responsetime of your IT-chain. Through thorough analysis, extensive testing and realtime end-to-end monitoring we will optimize your IT Performance together. This way your organization will be better prepared for updates, new functionality and changes in users, processes and the organization. Structurally.

Problem analysis

Through the usage of Performance Intelligence and Performance Direction we will be able to find the cause of your problems and analyse what is necessary to excel and realize the ambition of your organisation within 2 days.

Process establishment

The obstacle has been identified, time for action! After distinguishing between symptoms and causes, you will receive a tailor-made report with follow-up steps. We will be on the side-line to mentor and advice on the implementation of it.

Empowerment

The solution is implemented and is sustainable. You will have structural grip and control on the end user experience. Away with the dependence, feel empowered!

Our services make the difference

Performance Intelligence

Way of working

What can you expect from your collaboration with 360Performance?

To start with, transparency and joint responsibility. Your IT-problems are our challenges, even after solving them, we will provide guidelines and keep advising you on how to stay on course. We will make sure you will be able to excel on pole position.

  • After creating a draft of the problems we will determine if the pain is really IT-related.

  • In this case our tooling will be installed, we will analyse the cause of the problems and which sentiments should be taken into account within two days, for developing a solution. Goal: distinguish between main and side issues, look for causes instead of symptoms.
  • We will create a tailor-made report with issues, conclusions and recommendations.
  • Together we will determine what the next steps will be.
  • During the implementation we will help to provide direction on the advice, while doing so we will involve several stakeholders within your organisation.
  • The solution is implemented and is sustainable, the new way of working and implementation will be clear for all of those involved.
  • We will keep helping you achieve your own experience with APM. This is important and will help make your organization Performance-aware.

About us

360Performance is a Performance Direction-service provider with its roots in Alblasserdam – The Netherlands. We are specialized in Application Performance Management (APM) and have been Dynatrace certified since 2014. Our services have been designed because we found that a lot of organization were not helped sufficiently by performing a “health check”. They are stuck in old patterns and problems without a plan for the future. With our specialized services we will offer insight into their IT Performance and will provide grip and control on the IT-services they are offering their end-users. We will help our clients grow from a dependent relationship to autonomy and self-reliance.

Where do we come from?
360Performance has a young soul with an experienced heart. Established in 2014 while having more than 15 years of experience in Application Performance Management and a truckload of Performance knowledge, expertise and experience, from behind a desk and in the field. We find it importance to add value to an organization, both in a functional way but also interpersonally. Due to the complexity of the application chains and infrastructures of our clients we always aim for long time partnerships.

Stephen Tittel

Performance Orchestrator / Director

Les Hoogendam

Performance Orchestrator / Director

Contact

Do you have any questions or would you like more information about 360Performance’s services? Contact us – no strings attached.

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